Now we have three reasons for going to a fitted furniture specialist: Design Service, Product Quality and Showroom facilities.
Clearly, the carpenter should be less expensive and sometimes price comparisons will be decisive. However, there are times when price is not the only factor and you are entitled to good reasons for spending more hard-earned cash than you need to.
Today’s reason for going to to an established company of cabinet makers is the guarantee.
A fitted bedroom or home office furniture should not cost as much as your car but you will be looking at an expenditure in thousands rather than hundreds of pounds and you should expect a minimum of ten years trouble free service.
Certainly, your new living room or home cinema furniture will not be subject to the stresses and strains of the family motor but it will have moving parts and surfaces designed to withstand the wear and tear of domestic life. Servicing or replacing components such as hinges or drawer runners can be tedious and expensive.
More important, is the confidence that comes from knowing that your supplier is making and installing product designed to last.
However, a guarantee is worth nothing if the manufacturer goes out of business or, in the case of an independent tradesman, moves away or becomes unobtainable. In today’s difficult trading conditions, retailers and suppliers of domestic goods, large and small, can disapera overnight.
The best guarantee for any high ticket item is one that is backed by an insurance policy. Do not expect to have to purchase an insurance guarantee, It should be paid for by the supplier. This not only ensures that you will still benefit from the warrantee whatever happens to the insaller but also that your supplier has been checked out by the insurers. Insurance companies work hard to minimise their exposure to risk and they don’t underwrite guarantees for companies or individuals with Arthur Daley credentials.
OK, reasons to be careful: Make sure you get a proper design before hand so you can be confident the end product will match your expectations, ensure that the product quality is what you are seeking, expect to see samples of materials and finished product to benchmark the installation and insist on an insurance backed guarantee from a specialist insurer such as the Consumer Protection Association.
More to follow.





