Options installed a fitted office/study about three years ago for a Mr.W who works from home. He was delighted but, due to a growing family, decided to move house.

The study should have been an asset to the new owners but they needed the ground floor room as a bedroom for an elderly parent. The new owner sought our advice regarding removal of the study furniture and at the same time Mr. W asked us to quote for a fitted study in his new house. We suggested that we uplift the old furniture and design a new installation, partly from the old but incorporating a new bespoke dresser/radiator cover and a wardrobe for his motor cycle gear, neatly solving the problem for the new owner at the same time.

Mr. W’s new study cost less than half what it would have cost had we not recycled the old furniture. We could have sold Mr. W an all new study and doubled our order value but by taking the course we did, we achieved a very satisfied customer who has now ordered two sets of fitted wardrobes for the bedrooms in the new house.

Everyone’s a winner: the new house owner had the furniture removed for free, Mr.W saved around £2k on his new study, Options have a very satisfied customer and a new bedroom furniture order and the environment gets the benefit of some major recycling!